Speak-up Policy

(Formerly Whistle Blower Policy) 

SBP Policy

What does not fall under Speak-up Policy?

The following aspects are not covered under the ambit of the Speak-up Policy - 

HR Issues

Transfer • Salary • Transfer • Canteen Food • Commutation • Attendance issues.

Daily management issues

Argument with superior • Misunderstanding with a colleague • Mobile usage by co passengers/ driver.

Outside issues

Personal issues, Public Matters, Customer Complaints (product and service related).

How to lodge a complaint?

Drop Boxes

Placed at different TKM locations at Bidadi

Dedicated Post-box

Toyota Kirloskar Motor (Ombudsman) PO Box No. - 27, Ramanagara - 562159 

Toll-free Hotline

1800 3000 0019

Dedicated Email-Id

complaint@tkmombudsman.com

Online Complaint

www.toyota-kirloskar-corporategovernance.com

Who REviews?

Who receives & reviews the report?

Independent Authority (IA)

* IA is one of the leading professional audit and investigation agencies
* No relationship with TKM
* IA will prepare the flash report & submit to Chairman (MD) of Ethics Committee (EC)
* Chairman will give direction to Corporate Compliance Division (CCD) whether to proceed with investigation
* If yes to proceed, CCD will investigate & submit the report to EC
* EC will review the report & decide on next course of action

You can access Toyota's Global Speakup Line via: 

Email: speakup@toyota.com | Web: www.toyotaglobalspeakup.com

FAQ

If your contact details are given you may be called for evidence. 

Not compulsory. However if identity is disclosed, investigation becomes easier.

TKM has a non-retaliation policy as per which interest of the whistleblower will be protected.